bajihouse Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the bajihouse platform ("Platform") and its users. bajihouse provides a safe and reliable online betting and casino service in the Bangladesh market.

By accessing, browsing or using any service on our platform you acknowledge that you have read, understood and agreed to comply with these terms. If you do not agree to these terms, please refrain from using our platform.

1.1 Definitions

• "Platform" means the bajihouse website, services and all related operations.
• "User" or "You" means any person, registered or unregistered, on the platform.
• "Account" means the user's personal registered profile.
• "Bonus" means any promotional credit or benefit provided by bajihouse.

1.2 Applicable Law

These terms are governed by the applicable legal framework. In the event of any dispute or disagreement, the relevant legal process will be followed. The user is responsible for complying with the laws of their own country.

2. Eligibility and Age Verification

To register on our platform you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh.
• You must hold a valid national identity card or passport.
• Each person may open only one account.
• You must not appear on any prohibited list.

2.1 Age Verification Process

bajihouse reserves the right to verify a user's age and identity at any time. Withdrawal facilities may be suspended until the verification process is complete. Accounts found to have provided false information will be immediately cancelled and all balances may be forfeited.

3. Account Registration and Management

To open an account on bajihouse you must provide accurate and truthful personal information. The information provided at the time of account registration must exactly match any identity verification documents.

3.1 Account Security

• Keep your login credentials (username and password) completely confidential.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Sharing or transferring your account to a third party is strictly prohibited.
• The user is fully responsible for all activity that takes place on their account.

3.2 Updating Account Information

If any of your personal details change, please contact our support team to update the information. bajihouse is not responsible for payment delays or rejections caused by outdated or incorrect information.

3.3 Single Account Policy

Only one account is permitted per person, family, household address or IP address. Any attempt to operate multiple accounts will result in the immediate closure of all accounts and the cancellation of all accumulated bonuses.

4. Deposits and Withdrawals

bajihouse uses payment methods common in Bangladesh to ensure secure transactions. All financial transactions are protected by SSL encryption.

4.1 Deposit

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• Deposits are generally credited to the account instantly.
• Please ensure the correct account number when making a deposit; bajihouse is not responsible for delays caused by incorrect information.

4.2 Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal time: 5–30 minutes.
• Withdrawals can only be made to a registered payment account.
• Withdrawal requests may be delayed if identity verification has not been completed.
• Withdrawals may be restricted before active bonus wagering requirements are met.

4.3 Transaction Verification

bajihouse reserves the right to verify any transaction to prevent fraud and comply with anti-money laundering (AML) policy. Unusual or suspicious transactions may be held for investigation.

5. Bonuses and Promotions

bajihouse offers various bonuses and promotional offers. Each bonus is subject to specific terms and conditions which the user must read carefully.

5.1 Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000.
• Wagering requirement: 10 times the bonus amount.
• Example: deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
• Example: deposit ৳6,000 and receive a ৳5,000 bonus — total balance ৳11,000.
• The welcome bonus can be claimed only once per user.

5.2 General Bonus Terms

• Withdrawals cannot be made before wagering requirements are met.
• Bonus cash is not transferable to third parties.
• Multiple bonuses cannot be used simultaneously unless specifically permitted.
• bajihouse reserves the right to modify or cancel any bonus offer at any time.
• Bonuses will be cancelled if fraud is suspected.

5.3 VIP Program

The bajihouse VIP program has three tiers:

• Bronze: weekly cashback up to 0.5%.
• Silver: weekly cashback up to 1.0%.
• Gold: weekly cashback up to 1.5%.

You can advance to a higher tier through regular play. VIP benefits are subject to change.

6. Betting and Gaming Rules

bajihouse has specific rules governing betting and gaming activities that all users must follow.

6.1 Bet Confirmation

• A bet once confirmed cannot be changed or cancelled.
• If a bet is not accepted due to a technical issue it will be considered void.
• bajihouse reserves the right to cancel a bet if incorrect odds are displayed due to a system error.

6.2 Sports Betting

• Odds in live betting may change due to connection delays.
• If a match or event is cancelled or postponed the relevant bets will be cancelled.
• Data from official sources will be considered final in determining event results.

6.3 Casino Games

All casino games are operated using a certified random number generator (RNG), which ensures fair play. Game outcomes are independent and impartial.

7. Prohibited Conduct

The following activities are strictly prohibited on the bajihouse platform. Violation of these rules may result in account cancellation and forfeiture of balances.

• Fraud, deception or providing false information.
• Exploiting system vulnerabilities or technical errors.
• Money laundering or illegal financial transactions.
• Using bots or automated software to play games.
• Operating multiple accounts.
• Misuse of bonus terms or bonus arbitrage.
• Unauthorised access to another user's account.
• Attempting to hack or carry out a cyber attack against the platform.
• Conducting transactions using third-party payment accounts.

8. Privacy and Data Security

bajihouse places the highest priority on protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure.

8.1 Data Collection and Use

• Personal information provided at registration is used for identity verification and service delivery.
• Transaction and gaming history is retained for security and compliance purposes.
• User data is not sold or transferred to third parties.

8.2 Cookie Policy

Our website uses cookies to improve user experience and ensure platform functionality. For more details, see our Privacy Policy.

9. Limitation of Liability

bajihouse is an entertainment platform. bajihouse accepts no liability for the following:

• Any financial loss or damage arising from a user's betting activity.
• Losses caused by the actions of third parties.
• Losses due to internet disconnection or technical issues.
• Losses resulting from the user's own negligence or mistakes.
• Service interruption due to unforeseen circumstances (force majeure) or natural disasters.

9.1 Service Continuity

bajihouse reserves the right to temporarily suspend service at any time for maintenance, upgrades, or unavoidable reasons. No bonus or compensation will be provided for such interruptions.

10. Account Suspension and Closure

10.1 Closure by bajihouse

bajihouse may immediately suspend or close any account for the following reasons:

• Violation of these terms and conditions.
• Evidence of fraud or deception.
• Failure to verify identity.
• Extended inactivity (more than 12 months).
• At the direction of a regulatory authority.

10.2 Closure by the User

If you wish to close your account yourself, please contact our support team. Ensure any pending withdrawals are completed before closing your account. The support team can also assist if you wish to self-exclude for responsible gaming reasons.

11. Responsible Gaming

bajihouse believes in responsible gaming. We want our platform to be a safe and enjoyable experience for everyone.

11.1 Self-Control Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits for yourself.
• Session Limits: Keep your playing time restricted.
• Taking a Break: Request a temporary break when needed.
• Self-Exclusion: Use the self-exclusion process for a long-term break.

For more details, visit our Responsible Gaming page.

12. Changes to Terms and Conditions

bajihouse reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

For significant changes, users will be notified by email or through a notification on the platform. Continued use of the platform after changes have been made will be understood as your acceptance of the revised terms and conditions.

You are advised to review this page regularly so that you remain informed about the latest terms and conditions.

13. Contact and Support

If you have any questions or concerns about these terms and conditions, please contact our support team. We are available 24/7 to provide assistance in Bengali.

• Live Chat: Use live chat for instant 24/7 support.
• Email: [email protected]

Our support team is committed to providing you with a quick and effective resolution to your issues at all times.