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bajihouse Privacy Policy

Protecting your personal information is our highest priority. In this policy we clearly explain how your information is collected, used, and stored.

Last Updated: January 2026

1 Introduction and Applicability


bajihouse is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy will tell you how bajihouse collects your personal information, the purposes for which that information is used, the conditions under which information is shared with third parties, and the steps taken to protect your information.

By visiting our website bajihouse.lat or creating an account, you are considered to have accepted the terms of this privacy policy. This policy should be read together with our Terms and Conditions.

Important: This privacy policy applies only to users who are 21 years of age or older. If you are under 21, please do not register on this platform.

2 What Information We Collect


During registration and use of bajihouse, we may collect the following types of information:

2.1 Identity Information

Personal information you provide when creating an account:

  • Full name and date of birth
  • Email address and mobile number
  • National ID card or passport details (for age verification)
  • Residential address
  • Username and password (stored in encrypted form)

2.2 Financial Information

Information required for deposits and withdrawals:

  • bKash, Nagad, Rocket account numbers
  • Bank account details (for bank transfers)
  • Transaction history and amounts
Security assurance: All financial information is protected by SSL encryption technology. We never store your complete payment information on our servers.

2.3 Device and Browsing Information

Information collected automatically when you use our platform:

  • IP address and device type
  • Browser type and version
  • Operating system information
  • Cookies and session data
  • Your usage patterns and duration

2.4 Gaming Activity Information

Information relating to your gaming activity on our platform, including:

  • Betting history and results
  • Game preferences and play patterns
  • Bonus and promotion usage history
  • VIP level and points information

3 Purpose of Using Information


We use collected information only for specific and legitimate purposes. bajihouse uses your information for the following reasons:

3.1 Service Operation and Improvement

  • Creating and managing your account
  • Processing deposits, withdrawals, and transactions
  • Providing gaming and betting services
  • Monitoring and improving platform performance
  • Resolving technical issues

3.2 Security and Verification

  • Verifying identity and preventing fraud
  • Ensuring account security
  • Detecting and preventing illegal activity
  • Age verification (confirming 21+)
  • Complying with anti-money laundering regulations

3.3 Customer Service and Communication

  • Resolving your complaints and queries
  • Informing you about important policy changes
  • Sending transaction confirmation messages
  • Providing information on responsible gaming

3.4 Analytics and Personalization

  • Displaying games and offers based on your preferences
  • Analyzing platform usage statistics
  • Creating relevant promotional offers
  • Monitoring responsible gaming patterns

4 Cookies and Tracking Technology


Cookie Usage Policy

bajihouse uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

The types of cookies we use:

  • Essential cookies: Required for the core functionality of the platform — maintaining login sessions, ensuring security
  • Functional cookies: For remembering your preferences and language settings
  • Analytical cookies: For collecting platform usage statistics

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

5 Sharing Information with Third Parties


bajihouse does not sell your personal information or transfer it to third parties for commercial purposes. However, sharing information may be necessary in certain situations:

  • Payment processors: To complete transactions with bKash, Nagad, Rocket and banking partners
  • Technology partners: Game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) who are given access only to the information they need
  • Legal obligations: In response to a court order or lawful authority request
  • Fraud prevention: To relevant agencies to comply with anti-money laundering regulations
  • Security threats: With cybersecurity specialists, solely for threat analysis
Commitment: All our third-party partners operate under strict confidentiality agreements and may use information only for specified purposes.

6 Data Security Measures


Technical Security

To protect your information, bajihouse uses industry-standard security technology:

  • SSL/TLS encryption: All data transmissions are encrypted
  • Password hashing: Your password is never stored in plain text
  • Two-factor authentication: For additional security
  • Firewall protection: Advanced network security measures
  • Regular security testing: Routine audits to identify and address vulnerabilities

Administrative Security

Alongside technical security, our administrative measures include:

  • Only authorized staff may access personal information
  • Regular privacy and security training for staff
  • Complete logs of data access are maintained
  • A rapid response plan in the event of a data breach

7 Data Retention Period


bajihouse retains your personal information only for as long as necessary. The retention policy is as follows:

  • Active accounts: All information retained for as long as the account is active
  • Closed accounts: Certain information may be retained after closure to meet legal and regulatory requirements
  • Financial transaction data: Retained for an extended period as required by law
  • Browsing and log data: Retained for a limited period, then deleted

Once the purpose has been served, all personal information is securely deleted or anonymized.

8 Your Rights


As a user of bajihouse, you have the following rights:

Right to Access Information

You may request to know what information we hold about you.

Right to Correct Information

You may request correction of inaccurate or outdated information.

Right to Delete Information

You may request deletion of information that is not subject to legal obligations.

Right to Object to Processing

You may object to the use of your information for specific purposes.

How to Exercise Your Rights

To exercise any of the above rights, contact our support team. We will process your request as quickly as possible.

In some cases, it may not be fully possible to delete information due to legal obligations or regulatory requirements. In such cases, we will inform you in detail.

9 Protection of Minors


bajihouse is for individuals aged 21 and over only. We never knowingly collect information from minors.

Age verification is mandatory at the time of registration on our platform. If we find evidence that information from a minor has been collected inadvertently, we will immediately close the relevant account and delete the information.

To parents and guardians: If your child has registered on this platform by mistake, please contact [email protected] immediately.

10 Policy Changes and Updates


bajihouse may update this privacy policy from time to time. If any significant changes are made to the policy, we will:

  • Post a prominent notice on the website
  • We will notify registered users via email
  • We will note the date of changes on this page

If you continue using the platform after any changes, you will be considered to have agreed to the new policy. We therefore request that you visit this page regularly.

11 Contact Us


If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Live Chat: Get support in Bengali through our live chat service, 7 days a week, 24 hours a day.

We will try to respond to your request as quickly as possible. Privacy-related requests are processed with the highest priority.

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