Frequently Asked Questions
bajihouse FAQ — Answers to All Your Questions
From opening an account to withdrawing money via bKash — everything you want to know about bajihouse is clearly explained here.
bajihouse is a safe and transparent online betting platform for players in Bangladesh. On this FAQ page we have provided detailed answers covering account registration, deposits and withdrawals, cricket betting, slots, bonuses, and responsible gaming. If you cannot find the answer you need, speak to us directly in Bengali via our 24/7 live chat.
Account and Registration
To open an account at bajihouse, you need an active mobile number and a national ID card or date of birth. The registration process is entirely in Bengali and can be completed in just a few minutes. Only people aged 21 or above are allowed to open an account.
No. Under bajihouse rules, each person is allowed a maximum of one account. Attempting to create multiple accounts may result in all accounts being suspended and the balances being forfeited. If you have an issue, please contact support.
Click the "Forgot Password" option on the login page and enter your registered mobile number. A verification code will be sent to your number. Use the code to set a new password. If you still have trouble, 24/7 live chat support is available.
Yes. bajihouse is fully mobile-friendly. You can log in directly from any Android or iOS browser by going to the bajihouse Login page. There is no need to download a separate app — the entire site works smoothly on a mobile screen.
KYC verification may be requested when you try to withdraw above a certain amount or if suspicious activity is detected on your account. You will generally need to submit a photo of your national ID card and proof of your current address. The support team will guide you through the entire process.
Deposits and Withdrawals
Deposits via bKash are usually instant — in most cases the balance is added to your account within a few seconds to 2 minutes. In the event of a network issue, it may take up to 10 minutes. If there is a problem, contact support with your transaction ID.
Yes, bajihouse currently supports deposits via four methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100 for any method. Select your preferred method and follow the on-screen instructions.
The minimum withdrawal at bajihouse is ৳1,000. Once the request is approved, the money generally reaches your bKash, Nagad, or Rocket account within 5 to 30 minutes. Bank transfers may take slightly longer.
bajihouse does not charge any transaction fees of its own. However, if bKash or Nagad applies their own service charge, that may be deducted by the payment provider. It is a good idea to check the fee structure of your mobile banking app before making a transaction.
In some cases it is possible to cancel a withdrawal request before processing has begun. However, once processing has started it cannot be reversed. Contact 24/7 live chat for quick assistance.
Games and How to Play
To bet on BPL or any other cricket match at bajihouse, go to the Cricket section. Select a match from the list, choose a market (such as match winner or top scorer), and set your stake amount. Bets must be confirmed before the match starts — live betting is also available.
RTP (Return to Player) is the theoretical percentage of total bets that a slot game returns to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. This is a mathematical average — results in any individual session may differ.
Yes. The bajihouse Casino section offers live dealer games from several leading providers including Evolution Gaming and Ezugi. You can play Roulette, Blackjack, Baccarat, and live show games with real dealers. Use a stable internet connection for the best streaming quality.
Aviator by Spribe and fishing games including Mega Fishing and Ocean King Jackpot by JILI are available in the bajihouse Casino section. Go to the casino page and use the search or filter to find them easily. Every game loads directly in the browser.
bajihouse uses games only from reputable software providers, all of which use Random Number Generator (RNG) technology. This RNG is regularly audited by independent third parties, so every game result is completely random and fair.
All games on bajihouse are mobile-optimized. Slots, cricket betting, and live casino all run normally in a smartphone browser. For the best experience, use the latest version of Chrome or Safari and at least a 4G connection.
Bonuses and Promotions
The bajihouse welcome bonus is 200% on your first deposit, up to a maximum of ৳5,000. That means if you deposit ৳1,000 you receive ৳2,000 in bonus — giving a total balance of ৳3,000. Or if you deposit ৳6,000 you receive ৳5,000 in bonus — giving a total of ৳11,000.
The wagering requirement for the welcome bonus is 10x. This means you need to wager ten times the bonus amount before you can withdraw the bonus funds. Example: if you receive a ৳2,000 bonus, you can withdraw after placing a total of ৳20,000 in bets. The expiry of the bonus is stated in the terms and conditions.
The bajihouse VIP program has three tiers: Bronze (weekly cashback up to 0.5%), Silver (up to 1.0%), and Gold (up to 1.5%). You can move up to higher tiers by playing regularly. Each tier comes with exclusive offers and priority support.
No. The welcome bonus is available only once per new account and applies to the first deposit. However, bajihouse runs cashback, reload bonuses, and seasonal promotions for regular players — check the promotions page for those.
A set percentage cashback is paid each week on net losses, based on your VIP tier. The Bronze tier receives up to 0.5%, Silver up to 1.0%, and Gold up to 1.5% weekly cashback. Cashback is credited directly to your account and separate wagering conditions may apply.
Security and Responsible Gaming
Yes. bajihouse uses SSL (Secure Socket Layer) encryption to keep all data secure. Your personal and financial information is never shared with third parties. For full details about our privacy practices, see the privacy policy page.
bajihouse is for people aged 21 or above only. Age is verified at the time of account creation. Any attempt by a minor to open an account will be rejected and parents or guardians may be notified.
bajihouse takes responsible gaming seriously. You can set daily or weekly betting limits, temporarily close your account for a period of time, or permanently self-exclude. For more details, see the responsible gaming page.
Yes. Your account balance remains completely safe during a self-exclusion period. Once the exclusion period ends, or after verifying your identity through support, you can withdraw your balance. We stand by responsible play.
Absolutely. bajihouse customer support provides fully Bengali-language 24/7 live chat service. For any question, complaint, or urgent issue, open the live chat and type your question in Bengali — you will receive a quick response.
Still have questions? Talk to support
Our Bengali-speaking support team is with you 24 hours a day, 7 days a week.
Open the live chat or send us an email — you will get a fast and reliable response.
Email: [email protected]