For ages 21+ only

bajihouse's commitment to responsible gaming

Playing within the bounds of fun and entertainment is truly smart gaming — bajihouse places your safety and well-being as its highest priority.

Why is responsible gaming important?

Online betting and casino gaming is a form of entertainment — but it stays enjoyable only when you play within limits. bajihouse believes that responsible gaming is not just a policy, it is a commitment to every one of our members.

Our platform has safety tools for every player that help you keep full control over your own gaming. From deposit limits to self-exclusion — all features are within your reach.

Remember: gambling can be addictive. If you feel that gaming is affecting your life, contact our 24/7 live chat support right away or set the limits you need.

Our protection tools

Deposit Limit

You can set your own limit on how much money you can deposit each day, week, or month. Once a limit is set, lowering it takes effect immediately, but increasing it requires waiting a set period — which protects you from overspending in a moment of impulse.

Session Time Limit

You can set a maximum duration for each gaming session. When the set time is up, the system will remind you to take a break. Playing for long stretches at a time increases mental and financial risk — so taking regular breaks is important.

Self-Exclusion

If you feel you are losing control over your gaming, you can close your account for a set period or permanently. While self-exclusion is active, no marketing messages or promotional offers will be sent to you.

Loss Limit

Set a limit on how much you can lose within a given period. When this limit is reached, the session ends automatically. Trying to recover losses after a losing streak is one of the biggest risks — this tool helps prevent that.

Time-Out Feature

If you want a temporary break from gaming, use the time-out feature. You can take a break for any duration from 24 hours to 30 days. During this time you cannot log in to your account, but it reactivates automatically when the period ends.

Support Service

If you need advice or help regarding responsible gaming, our 24/7 Bengali live chat support team is always ready. Our trained team will help you make the right decisions, without any judgment or criticism.

How to set limits and protections

Managing the responsible gaming settings on your account is straightforward. Follow the steps below:

Log In

Open Settings

Go to the "Responsible Gaming" menu.

Set Limits

Set your deposit, loss, or session time limit as you prefer.

Confirm

Save your changes — lowering a limit takes effect immediately.

Warning signs of problem gaming

If you notice the following signs in yourself, it is the right time to seek help:

You keep placing larger bets to try to recover money you have lost.
You are spending more time gaming and less time with family or friends.
You want to stop playing but cannot stop yourself.
You are taking on debt or dipping into savings to cover gaming expenses.
You feel restless, irritable, or anxious when you cannot play.
You are failing to meet work, study, or everyday responsibilities.

Assess yourself

Are your gaming habits healthy?

Remind yourself of the following regularly:

I play only for entertainment, not as a source of income.

I only bet money that I can afford to lose without it affecting my life.

I have a set limit on my gaming time and spending.

I prioritize spending time with family and friends.

When I lose, I do not get discouraged and I do not tend to place larger bets.

I am able to stop playing at any time when I need to.

Minor protection policy

bajihouse strictly prohibits any gaming activity for those under 21. An age verification process is completed at account registration, and additional identity documents may be requested in cases of doubt.

If you have children or teenagers in your home, you are advised to use parental control software on your device. Never share your login credentials with others and always log out after use.

21+ mandatory

To use our platform, you must be 21 years of age or older.

For inquiries: [email protected]

Need help?
We are always here for you

Our 24/7 Bengali support team is always ready to ensure responsible gaming. Contact us with any questions or concerns you may have.

Contact Live Chat View FAQ

Questions about responsible gaming

Log in to your account, go to "Responsible Gaming" settings from the profile menu, and set your preferred daily, weekly, or monthly limit under the deposit limit option. Lowering a limit takes effect immediately, but increasing it requires waiting through a set cooldown period. Contact live chat for more details.

No, self-exclusion can be permanent or for a set period — you choose the duration. For a fixed-term self-exclusion, you need to contact support to reactivate your account once the period ends. For permanent self-exclusion, the account remains closed indefinitely.

Time-out is a temporary break — from 24 hours up to 30 days. After this period, the account is reactivated automatically. Self-exclusion is a longer-term solution — for 6 months, 1 year, or permanently. Choose the option that best fits the severity of your gaming concern.

Talk to them calmly and without judgment. Let the bajihouse support team know — we can help place restrictions on that person's account if the necessary information is provided. Seeking help from a professional counselor is also important.

No. bajihouse strictly prohibits anyone under 21 from creating an account or engaging in any gaming activity. Age is verified at registration, and in cases of doubt, a national identity card or other identification may be requested. If a minor attempts to create an account and is detected, that account will be closed immediately.

Your account balance remains secure during self-exclusion. Contact our support team to process a withdrawal. We will ensure your funds are returned safely. Contact us at: [email protected]